Ongoing technical and user support is an integral part of the eProphet Payroll solution.

Technical Support During business hours (8:30am to 5:30pm Australian EDST Mon - Fri) Abcom offers complete technical support, including resolution of level 1 and 2 technical issues, help with user questions and resolution of level 3 incidents that require developer involvement. There is currently no emergency after hours technical support for this product at this time.

Self Paced Learning & Training System user guides and help documentation is provided and updated free for the course of the license. This documentation is a useful way to allow staff to refresh their memory on how a particular aspect of the system works from time to time.

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